High speed internet: despite good figures for deployment of fiber, problems accumulate

The telecom gendarme deplores failures and launched an administrative survey against XP Fiber society.

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When a large French industrial site is over time, and rather ahead compared to the rest of the world, no one really wants to ruin the party. At the end of June, we counted 27 million eligible premises with optical fiber in France, or 66% of the total. This makes it possible to achieve the government’s goal of exceeding 80% in 2022, and then reach 100% in 2025. The entire industrial sector welcomes it, but the euphoria is not at the rendezvous. Because, behind the good numbers, several obstacles remain to be adjourned before you can really dedicate the success of the France High Speed ​​Plan (PFTHD) launched in 2013.

First concern: The many incidents that affect the network. They are subscribers who see their connection to stop overnight, mutual point (these large street cabinets in which hundreds of gradient fiber strands are trendy, outdoods that drain … “The only existence. disappointed with the fiber, which come back to the ADSL, must question us. How is it possible to ruin this historic moment? “, Lamente the senator (Republicans) Patrick Chaize.

The Elected of the Ain organized, Thursday, 25 and Friday, November 26, a symposium on the fiber on behalf of the Association of Cities and Communities for Electronic Communications and Audiovisual (AVICCA), which it presides . “It is not acceptable to see new and so degraded networks,” the president of the electronic communications regulatory authority, posts and distribution of the press (ARCEP), is not acceptable. Raudiere, which hopes to publish indicators of reliable quality, by operator, from 2022.

Complex connections

The telecom gendarme has just published Thursday an action plan for operators. Among the identified topics, we find the general appeal to subcontracting and its excesses. But for Eric Jammaron, President of the Axione operator, only the publication of data, as is already the case for mobile networks, will really move the lines: “I push desperately the idea of ​​setting up a kind of Barometer. The agri-food industry has managed to do it with the Nutri-score, and we do not arrive there. “

An operator in particular is for the first time in the viewfinder of the ARCEP. It is XP Fiber, a subsidiary of Altice who deploys fiber networks on which commercial operators (including SFR, who has the same parent company) can connect their customers. According to Laure de la Raudiere, “we qualitatively observe that we receive more alerts on the XP fiber networks than on the others”, which brought the remote storm to Open, early October, an administrative survey against of the operator to verify that he fulfills his obligations. Especially that of treating a SFR customer in the same way than that of a competitor.

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/Media reports.