Office slang: “smart working”, a cocktail of managerial transformations

Do you do it in a beautiful neighborhood while the intercom was invented, secretary of a small boss receiving only three calls per day … So many trades labeled “Bullshit Jobs” by American anthropologist David Graeber (1961-2020 ), because counterproductive, continuing to exist when they no longer have to be. The same goes for all these managers who enjoin the employees to sit at their office, when there is no more work.

Faced with these uselessness and rigidities of the business world would assert the “smart working”, intelligent work: it is one of the last flagships of corporate jargon. As a rule, it is rather translated as “flexible work” or “hybrid work”. With new collaborative tools and driven by a more open state of mind of leaders, it is a way of working that is literally built “in good intelligence” with employees, since it adapts to their needs.

It is difficult to locate the genesis of the term, but the smart working has developed strongly in … Italy. Indeed, the term is inscribed there – in English -, in a law of 2017: it is a “modality of execution of the subordinate employment relationship, established by agreement between the parties, also with forms of organization by phases, cycles and objectives “.

First of all, the smart working is inseparable from digital: it is a work “increased” by digital, in the same way as a smart tv, which has additional features, because it is connected . Technology increases employees – calm, not financially – by making them more effective.

The most beautiful managerial tote 2>

These same employees are at the heart of the process, a priori based on confidence and adaptation to the desires of each. The flexibility of this work is spatio -temporal: it touches both the physical organization of management – meeting rooms, places of conviviality (sports or napping rooms), flexible offices, coworking spaces or no office at all, if we teleworked – that the layout of working time (management of schedules, choice of telework days).

Flexibility and adaptation are also reflected in the decision mode: the Smart Working is co -built through 360 degree projects, where everyone can give their opinion, and where everyone wins … but whose the Genesis still returns to management.

The AXA insurer is one of the pioneers of this co -constructed work through team agreements: the company even announced that all its entities will have adopted the smart working by the end of 2023, each Having a deployment strategy adapted to its activity and local realities.

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/Media reports.