The creators of Cyberpunk 2077 have apologized for the problems with the game. A related message was posted on the CD Projekt RED website .
Representatives of the company first apologized for not being able to show the game on base consoles before its release. “We should have paid more attention to making the game work better on the PlayStation 4 and Xbox One,” the message says. The studio also acknowledged errors and failures associated with the launch of the game on consoles from Sony and Microsoft of the past generation.
According to CD Projekt RED, the first update is already available to users, the second is expected within the next seven days. The company has promised to continue working on fixing bugs and improving the quality of the title after the holidays – in January and February, respectively, patches numbered 1 and 2. “Together they should solve the most serious problems that players face on consoles of the previous generation”, – said representatives of the studio .
The company confirmed that the game looks worse on previous generation consoles than on high-spec PCs, but after the updates “the quality will improve markedly.” Representatives of CD Projekt RED also said that disgruntled gamers will be able to get a refund for copies of the game – for this you need to use the PSN or Xbox refund system.
Earlier, journalists and gamers stated that Cyberpunk 2077 is not optimized for launch on older consoles, and criticized the game. Users reported experiencing low frame rates, texture rendering errors, and UI errors when playing on PlayStation 4 and Xbox One. Cyberpunk 2077 was released on the night of December 10, preceded by a series of delays.