Technology’s Impact on Work: Computers Yes, Robots No

A new study conducted by the Institute for the Future of Work (IFOW) and the NUFFIELD Fund, involving nearly 5,000 employees, has examined the impact of workplace technologies on the quality of life. The study utilized a multidimensional health quality scale, EuroQol EQ-5D-3L, to measure the correlation between technology interaction and well-being.

The main results of the study

The study highlighted the complex nature of how technologies affect the well-being of workers. Positive effects were observed among employees who regularly used ICT such as computers, smartphones, and messengers, leading to improved efficiency, communication, and work satisfaction. Conversely, negative effects were seen among those interacting with wearable devices, robotics, and AI-based software, resulting in increased stress and insecurity.

The importance of protecting rights and well-being at work

The study underscored the significance of upholding employee rights and promoting a human resources philosophy focused on well-being. Employees who felt supported by HR and valued for their rights reported the highest quality of life.

Based on the findings, the study advocates for the development and implementation of technologies that consider their impact on employee well-being. This necessitates collaboration across sectors to create a “healthy automation” that enhances work quality and life satisfaction.

Conclusion

The IFOW and NUFFIELD Fund study urges society and businesses to reevaluate their approach to technology implementation in the workplace. Striving for a balance between innovation and employee care is essential to ensuring a prosperous and high-quality working environment in the future.

/Reports, release notes, official announcements.