Apple sent a collective claim for non-fulfillment of warranty obligations. This is reported by the Edition Appleinsider.
The lawsuit was filed in the district court of the US Southern District of New York on Saturday, April 24th. It says that advertising has incorrect information regarding the degree of moisture protection of its smartphones and refuses to fulfill warranty obligations. In a complaint of 13 pages signed by the name “Antoinette Smith and other plaintiffs”, the reasons for the trial.
In particular, the claim states that Apple actively advertises its iPhone as protected from moisture devices. At the same time, in advertising and user agreement, the lawyers of the Corporation use small font and “not fully” transferring cases that the warranty does not apply. For example, Apple service centers refuse to repair drowned devices that had a contact with water, which contains a chlorine or salt.
also lawyers pay attention that the service centers specialists are focused on the moisture indicators located in the iPhone, which are painted in red when contact with liquids. However, experts believe that they are located in such a way that they change their color even with slightly getting water, coffee or juice on the gadget body. In this case, the staining of the indicator is a reason for the failure of the free repair of the smartphone.
The document says that concrete the plaintiff Antoinette Smith Apple refused to repair the iPhone due to moisture from entering the smartphone housing. As a result, she had to pay for repair from his funds. It is argued that the participants of the claim would not use Apple’s technique if the company did not mislead their advertising.
The first Apple smartphone has become the IPhone 7, which had IP67 certified, providing maximum waterproof at a depth of one meter for 30 minutes. IPhone 11 Pro and 11 Pro Max issued in 2019 had IP68 moisture protection that allowed you to keep smartphones at a depth of up to four meters. According to the description of the iPhone 12 series devices, the phones can be at a depth of six meters.
In early March, a resident of Melbourne sued Apple, whose iPhone caught fire in the pocket pocket. The user received burns of the second degree and damage to the clothes. The fire fire occurred in 2019, however, Apple, according to a man, refused to consider his case.